How many support cases per month does a Basic Support Plan allow?

How many support cases per month does a Basic Support Plan allow?

• A. One
• B. Three
• C. None
• D. Unlimited

Answer: (C)

The Basic Support Plan offered by AWS is designed primarily for non-production workloads and provides limited support options. Under this plan, users do not have access to technical support for issues that require immediate attention. Therefore, customers with a Basic Support Plan are not allowed to open any support cases at all. This absence of case support is why the correct answer is that the Basic Support Plan allows for none. This is distinct from other support plans offered by AWS, such as the Developer Support Plan or Business Support Plan, which provide specific numbers of cases and more extensive support options. Understanding this structure is crucial for effectively determining the right support plan based on your organization's requirements.

The Basic Support Plan offered by AWS is designed primarily for non-production workloads and provides limited support options. Under this plan, users do not have access to technical support for issues that require immediate attention. Therefore, customers with a Basic Support Plan are not allowed to open any support cases at all. This absence of case support is why the correct answer is that the Basic Support Plan allows for none.

This is distinct from other support plans offered by AWS, such as the Developer Support Plan or Business Support Plan, which provide specific numbers of cases and more extensive support options. Understanding this structure is crucial for effectively determining the right support plan based on your organization's requirements.